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I would revisit the Dublin City no matter what, love the food and the people but this time was to be at Digital Sales World 2018 an event powered by AA-ISP one of the top-notch leader organizations to support the advancement of Inside Sales Profession but also a place for companies to grow and motivate their employees by having access to a community of experts, resources, events etc. #DSW2018

The field of Inside Sales is not easy needs a lot of dedication and learning but is worth every minute you spent in this field and nothing can replace that feeling when you support customers accomplish their business GOALS. Are you an Inside Sales Profesional from Romania did you know we have a dedicated Chapter open here? I invite to check out www.aa-isp.org website and see how you can help!

Here’s a brief insight into what happened at the conference:

Alice Coatalem Founder,  AL.IS Expertise

Confirmed the adequation of gamification to Millennials and to the Internet natives workforce.

Confirmed the sensitive and somewhat volatile nature of gamification impact.

Gamification cannot be “switched on”, it is a managerial process that performs best when leveraging a participative style of management that empowers teams to endorse legitimate objectives and shape and control their game.

Rewards can be integrated effectively in gamification as long as they remain relatively minor and are not over-emphasized.

Gamification offers some significant side benefits in terms of real-time feedback and ease of use.

“Before turning 21, the average American has spent 2,000 – 3,000 hours reading books and more than 3x that playing video games. That makes the average Millennial very close to being a gaming expert” [Malcolm Gladwell In “Outliers: The Story of Success”]

Aidan McLaughlin Director of Corporate Communications, Indeed

Your employer brand should exist at the intersection of instinct, emotion, and logic.

Mission and values






Work/life balance

Ratings and rankings

”Modern business must have its finger continuously on the public pulse. It must understand the changes in the public mind and be prepared to interpret itself fairly and eloquently to changing opinion. Men (people) are rarely aware of the real reasons which motivate their actions.” [Edward Bernay Father of Public Relations]

Daniel Barber CEO & Co-founder, DataGrail

The Age of Privacy has arrived

“The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay” – Article 17

“Where processing is based on consent, the controller shall be able to demonstrate that the data subject has consented to process of his or her personal data.” – Article 7

“The data subject shall have the right to withdraw his or her consent at any time… It shall be as easy to withdraw as to give consent.” – Article 7

Information to be provided where personal data have not been obtained from the data subject

• The identity and the contact details of the controller and, where applicable, of the controller’s representative;
• The contact details of the data protection officer, where applicable;
• The purposes of the processing for which the personal data are intended as well as the legal basis for the
• The categories of personal data concerned… – Article 14


So, what’s next?

Be ready to develop new skills as tech innovations will redesign Inside Sales Profession but nevertheless, change is imminent what matters being adaptable into the workforce environment. For a complete overview of what panelist at the conference presented you can access the slides here: AA-ISP Conference Presentation Slides.  Looking forward to seeing you at the next Digital Sales World!